How Can You Fix - Canon Scangear tool & 64-bit machine?
Canon Scangear tool & 64-bit machine
Hi all...we have recently made the transition to Windows Small Business Server 2011, MS Office 2011, and a few new laptops are running Windows 7 64-bit.
We are unable to get the Canon Scangear tool to work with the machines that are running Win7 64bit and Office 2011 64-bit. We were able to get the Scangear tool to work just fine with the 32bit machines. (Took a little creativity with a macro though.)
We have tried force the Scangear tool on the 64bit machines to run in compitability mode - XP Service Pack 2 & Service Pack 3. The Scangear tool is able to detect and connect to our Canon IR3300 and the test is successful. When we actually try to scan to Word (via macro) or One Note, we get this error "Unable to connect to scanner or camera. Check the connection and reinstall the driver if necessary."
Any ideas on how to resolve this issue? Any help you could provide would be greatly appreciated!
Solutions to the Problem Canon Scangear tool & 64-bit machine
Windows Restore - Totally Fix All Errors including Canon Scangear tool & 64-bit machine
Click on the Start button on the Taskbar.
Type "System Restore" (without quotes) in the Search box and hit Enter or,
Click on System Restore (when you see System Restore pop up in the list of search results).
Make sure the "Recommended restore" radio button is checked on the restore utility window.
Click on Next and follow the instructions given.
Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:
Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.
Once completed, click Next and follow the instructions given.
Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.
Another Safe way to Repair the Problem: Canon Scangear tool & 64-bit machine:
How to Fix Canon Scangear tool & 64-bit machine with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will scan your system. The errors will be shown in the scan result.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed